Emma AndrewsView Profile
Hello and welcome to my page!
I am a mum, a step-mum, a wife and have two Romanian rescue dogs. I have lived in Sheffield since 2006, and am originally from North Shropshire. I have a degree in Travel and Tourism Management and have been lucky enough to travel quite extensively but I didn't pursue travel as a career until 2017.
In 2013, my health took a turn. I was diagnosed initially with Fibromyalgia and in 2020 was diagnosed with ME/Chronic Fatigue Syndrome. Over time it became obvious that I had to do something that would allow me to work around my health. In 2017, I joined a well known travel agency and completed their 12 month training programme. This updated my existing knowledge and opened up the door back into travel. After 3 years with that agency, I joined The Holiday Village. In 2019 I worked relentlessly through the pandemic supporting clients, getting refunds for clients and rebooking clients.
As a self employed consultant, every booking really does support me and my family. I'm not paid a salary and am instead paid when a client books their holiday and then travels on that holiday. I am responsible for building my own client base and I'm proud to have a consistently loyal repeat custom and a high number of clients who come to me based on recommendations from happy clients and word of mouth.
I am great at finding you low fares, helping you secure the best travel deals according to your specific preferences and needs. I have a well-established network of industry connections, enabling me to offer unique travel experiences that you just can’t find anywhere else!
With my fully personalised travel concierge service, you are getting more than just a holiday! I make the process easy and enjoyable and I’ll be with you every step of the way, from your initial enquiry until the moment you get home. I am your point of contact throughout your whole booking journey, even whilst you are away, so there is no need for you to hold for a call centre! I also offer a range of added value including planting a tree for each booking to help towards offsetting carbon emissions.
My holidays are ABTA bonded and ATOL protected with The Holiday Village. The Holiday Village is part of the award-winning Travel Village Group, a fourth generation family-run business trading established in 1959, where customer care really does come first. There is round the clock back office and duty office support whilst in resort, so you know you are in safe hands and that we will look after you.
Dreaming of a getaway? Let me make the arrangements for you. Contact me today for a free quotation.
I am here to make your travel dreams a reality!
I have access to all major package holiday and hotel providers meaning a great deal is not far away!
We can offer great savings, with all major suppliers, on worldwide transport by coach, train or plane!
Our sister company 'The Cruise Village' is one of the UK's leading independent cruise specialists!
To make the most of your time away we have access to a huge selection of attractions, tours & transfers!
Use the search facility below to find a cruise!
Search for a brochure below to view online!
Today we would have been on our way to Las Vegas for the start of a 5 week road trip adventure of USA. Emma helped us arrange this tailor-made holiday. She worked meticulously with us over several months. She booked the flights, car hire and numerous hotels. Obviously we are not going! We agreed that this holiday was best cancelled with a full refund. Advice is to move your holiday dates and not cancel. Emma is doing just that for a European holiday we’ve booked through Emma Andrews at Coco Palm Travel at The Holiday Village. This crisis has made us very aware how advantageous it is to book through an agent. One contact, one phone call. Thank you Emma Andrews!
We returned home from Barcelona yesterday and honestly can say Emma took all the stress and hassle of holiday booking away. From the amazing customer service from the first enquiry, to the little touches like the tour book she sent us when we first booked to get us in holiday mode to the “safe trip” email on the day of travel & printing everything we needed and putting in a handy travel pack, I have never experienced a travel agent like Emma and am so happy I’ll have her to sort all my holidays and trips from now on!!! Her knowledge is second to none and nothing was too much trouble!!! Thank you Emma you really were our travel fairy godmother !!
Well, what can I say about Emma! She is fantastic at what she does and is a credit to the industry. Nothing is too much trouble for Emma and she goes above and beyond to meet her clients needs. She will meet any budget and ensure you have the holiday that you dream of, big or small. She makes the whole process so easy and takes away any stress or worry you may have. I would highly recommend using Emma to book your next trip - you won't be disappointed!!
Just got back from yet another fabulous holiday arranged by Emma. I have lost count how many times Emma has arranged our holidays now and she’s never disappointed. She’s so helpful, nothing is too much trouble and any issues get resolved. Highly recommend to everyone. Thanks again Emma.